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Privacy policy

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How we collect and use your information

Website visitors

This privacy notice tells you what to expect when the Electoral Commission collects personal information about visitors to our websites.

When someone visits we collect standard internet log information which shows how visitors are using the site. We do this to monitor the number of visitors to the various parts of the site, and to analyse the behaviour of our visitors in order to help us to provide you with a better user experience. We collect this information in a way that does not identify anyone. We do not make any attempt to find out the identities of those visiting any of our websites. We will not associate any data gathered from this site with any personally identifying information from any source. If we do want to collect personally identifiable information through our website, we will be up front about this and get your consent. We will make it clear when we collect personal information and will explain what we intend to do with it.

Website security

The table below explains the cookies we use and why:

Name Set by DurationDescription


Web site

Deleted when user leaves site

Identifies user for duration of visit to site


Web site

16 months

Used to determine the language for the visitor


Web site

12 months

Ensures that user does not repeatedly see survey pop ups onreturn visits to site

PopupVisitData_[survey group]

Web site

Deleted when user leaves site

Ensures that user does not repeatedly see survey pop ups duringa site visit


Google Analytics

Never expires

Tracks number of visits, the time of the first visit, theprevious visit, and the current visit


Google Analytics

Deleted when user leaves site (or after 30 minutes ofinactivity)

Tracks when a visit starts. With _utmc determines length ofvisit


Google Analytics

Deleted when user leaves site (or after 30 minutes ofinactivity)

Tracks when a visit ends


Google Analytics

6 months

Tracks where a user came from (e.g. search engine, anothersite)



10 years

Identifies unique users and duration of visit



10 years

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit

To opt out of being tracked by Google Analytics across all websites visit

If you continue to access the Commission's websites without changing these settings, we will consider that you consent to the use of cookies as set out above. Please be aware that restricting cookies may impact on the functionality of the Electoral Commission's websites.

Other personal information

The Electoral Commission also collects personal data by means of our day-to-day activities and contact with people who access our services. We have to hold the details of the people who have requested a service in order to provide it. However, we only use these details to provide the service the person has requested.

Changes to this privacy notice

We keep our privacy notice under regular review. This privacy notice was last updated April 2012.

How to contact us

Queries about how the Commission collects and handles personal information may be submitted to us by mail or email. Please send requests to:

Joanne Crofton-Diggins

The Electoral Commission

3 Bunhill Row

London EC1Y 8YZ

General information

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  • Our information on the World Wide Web is subject to change without notice
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